kobe4d Privacy Policy

This page describes what we collect when you use kobe4d and how we keep that data protected. We believe transparency about your information builds trust, so we've laid out our practices clearly.

Our services are available only where local law permits. We comply with data-protection rules in the jurisdictions where we operate, and we handle your personal information with the same care we apply to account security and payment processing across Jakarta, Surabaya, Bandung, and Medan.

What we collect on kobe4d

We collect information in three main ways. First, you provide it directly when you sign up—your name, email, phone number, and date of birth. Second, we gather it automatically when you use our platform: your IP address, device type, browser version, and the pages you visit. Third, we receive it from payment processors when you deposit via DANA, e-wallet, mobile banking, local payment, or online payment.

We also collect information needed for account verification. When you complete KYC (Know Your Customer), you submit identity documents and proof of address. This is a legal requirement, not optional, and we store these securely to prevent fraud and comply with anti-money-laundering rules.

Cookies and tracking

We use cookies to remember your login session and preferences. These are essential for kobe4d to function. You can manage cookie settings in your browser, but disabling them may limit your experience.

How we use your data on kobe4d

We use your information for five core purposes. First, to provide and improve our service—processing your bets, managing your account, and handling withdrawals. Second, to verify your identity and prevent fraud. Third, to communicate with you about account updates, promotions, and support responses. Fourth, to comply with legal obligations, including tax reporting and anti-money-laundering checks. Fifth, to analyze how users interact with kobe4d so we can make the platform faster and more reliable.

We do not sell your data to third parties. We do share it with payment processors (e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking) to process your deposits and withdrawals, and with our hosting provider to keep our servers running. These partners are bound by confidentiality agreements.

Your rights on kobe4d

You have the right to access, correct, or delete your personal data. You can request a copy of everything we hold about you, update your profile information, or ask us to remove your account. To exercise these rights, contact our support team via live chat or email. We aim to respond within standard business windows.

You also have the right to object to certain uses of your data—for example, if you no longer wish to receive promotional emails. You can opt out of marketing communications at any time through your account settings or by contacting support.

Data retention: We keep your account data for as long as your account is active. After you close your account, we retain records for the period required by law, typically several years, to comply with financial and tax regulations.

Security and contact

We protect your data using industry-standard encryption (SSL/TLS) and secure servers. Our team undergoes regular security training, and we conduct periodic audits to identify and fix vulnerabilities. However, no system is non-specific info secure, so we encourage you to use a strong password and enable two-factor authentication on your kobe4d account.

Our servers may sit outside your jurisdiction, which means your data may be processed in countries with different privacy laws. By using kobe4d, you consent to this transfer. If you have concerns, you can contact us before proceeding.

If you have questions about this policy or want to exercise your rights, reach out to our support team. We're available in multiple languages and aim to respond during standard business hours. You can also contact us if you believe we've mishandled your data or if you wish to lodge a complaint with your local data-protection authority.

Contact channels

Live chat supportfastest response for urgent issues
Email support — for detailed requests or complaints
Phone support — available during business hours

This policy was last updated in accordance with current data-protection standards. We may update it from time to time, and we'll notify you of material changes via email or a notice on kobe4d. Your continued use of the platform after an update means you accept the new terms.